Two months in the past we received the horrible news that our 12 calendar year old grandson were hit by a truck and killed. We required to get from PA to CA as speedily as you possibly can. It had been Thankagiving week, the worst 7 days with the 12 months to travel via Hotwire, we were in the position to get reservations the next morning on American, not the airline on which we normally vacation.
I obtained a promo in the mail from American Airlines in reference to fast monitoring to elite status. Once i attempted to log onto the Web page inside the promo I could not locate it (aa.
I can't think you board passengers before doing all your checks over the plane. Leaving your prospects caught for over two several hours without having to very little info is whole bullshit. While you are basically similar to each individual airline in this regard, it’s simply not suitable to take care of your clients in this manner.
Luis not just acquired us on a flight but upgrade to firstclass. This was a large address for us. The flight quantity was AA2386 in case I spelled Luis’s last title Incorrect.
We were being on AA 1517 from Miami to Roatan 02/13/16 and 02/14/16 & The flight was not able to land in Roatan and diverted to Belize. I am familiar more than enough with flying to find out the Captain designed the appropriate phone and the diversion was weather linked. On landing in Belize we were being informed with the Captain there was a warning mild on an motor that necessary to be resolved, the portion was offered in Belize. The end result was a transparent mechanical delay. We deplaned and had been instructed we would get food and drink. After a lot more than an hour we experienced not been fed plus a bit afterwards we were given a sandwich and bottled drinking water after which advised we could board.
The nine/fifteen/fifteen, it can consider a while being overlooked. Starting with Yet another hold off within our flight, which theoretically would go away Orlando 19: 40h, and immediately after hrs of delay, yet again as a result of issues with the plane, the commander warned us that perhaps the plane would not choose off due to possible structural dilemma With all the baggage door with the plane as well as the doorway was opened to Anybody who wanted to leave the aircraft.
Undecided if this tends to perform …. I attempted to speak to someone about some issues and obtaining reimbursed for Lodges stay in Dallas as a consequence of missed flight into Cell Alabama. Also the gate agents in Dallas were being no help in the least with looking to get resort area or anything. This might not be a large deal if was for myself a developed person in my late 50’s . But this was my 24 year old daughter touring with 2 youthful kids ( two 1/two yr and 3month outdated ) touring again to view her loved ones due to the fact her Spouse is from the Air Power stationed overseas.
I scheduled our relatives trip to Cancun as a result of Orbitz (there were five of us). While sitting for the gate in Pittsburgh, PA I chose to approach the desk to inquire about upgrading my wife and I to top quality. I had been stunned to learn that “my ticket†disallowed me to upgrade, and wasn’t offered a rationale and was told it doesn't matter what cost I had been ready to pay out I couldn’t up grade. What was stunning is the fact that there wound up being six unused top quality seats out there. Exact detail occurred on the best way again from Cancun to Pittsburgh. Straight by means of flight each techniques with only two seats in top notch getting used on the way back.
Hello American Airlines, I don’t think it truly is healthy to hold it in: So I'd the worst working experience ever, flying this time throughout my trip to Big apple on 1169 flight DFW LGA five/eight/16. Firstly, I'd seat 22A or a little something, and out of the blue I am despatched all the way down to the bottom from the aircraft to seat 30. I don’t know the amount of visits the airplane had gathered, but I have to stated that I couldn't do anything but wait for the vacation to end to vomite (the scent was Terrible) could not take in, and even sleep whatsoever- and I was not the sole 1 suffering from that. As well as, I realize that you had new training flight attendants on board, but was also the pilot?
My very first and previous the perfect time to fly with American Airways: I am a bigger lady and I paid out added for seats on two of my flights to make sure that I wouldn't become a load to other passengers. Why I don’t know there was almost nothing various about them. My final flight to my desired destination was cancelled and I didn't find out right until I used to be on my technique to the gate. They made an effort to rout me to another airport with very little understanding of the opposite airport. Following a 4 hour delay I arrived at my destination.
Prospects who want to go with or complain to American Airlines can Get in touch with the corporate Place of work at:
I are touring with American Airlines for a few years now and am now pretty shocked at a modern event. I'd just gotten back from trip to notice that my suitcase was missing. American Airways instructed me I was imagined to get it back the next day, however I only obtained it two days afterwards and located that my suitcase were ripped open up and wrecked.
On seven/19/2013 I flew through American Airways from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Worthy of airport. I had the worst working experience I have at any time experienced Along with the American Airlines Reps there and Once i called customer service they had been no help either. 1st, a single within your Reps despatched us to the incorrect gate; I needed to question a consultant where our flight can be departing from because a gate number wasn't on my boarding move. We went towards the gate instructed and had been despatched to the incorrect gate, given that we had been at the incorrect gate we did not listen to our departing flight details resulting in us to skip our flight. We went on the counter asking for a status of our flight because we had listened to practically nothing, a single AA attendant on the station wasn't prepared to seem everything our website up for the reason that she was typing or accomplishing something else. I described to her that it was crucial since we could miss out on our flight. She didn’t care. Although there was a lengthy line of individuals waiting to talk to the only real AA rep obtainable. I waited in line for so long as I could, I then saw an AA agent walking by and I finished her for help, she mentioned there was nothing at all she could do and sent us to a different AA desk. We went to that desk and we had been told our plane was proper there outdoors on the point of acquire off Which they would not let's within the airplane since should they called the AA Reps on the airplane and question them to watch for us it will make Everyone insane?
I also need to touch upon the excellent service AA gives into the handicapped. I'm eighty four several years aged and now will need wheelchair support to obtain close to in the airports. I had been shocked and delighted at the aid I gained, and in addition on the attitudes of the individuals who assisted me Together with the wheelchair aid, and in addition the motorists from the handicap carts in Charlotte airport. They have been all so helpful and really helpful at the same time.